Shipping Policy - Mallovo Mart

At Mallovo Mart, we specialize in quick commerce to bring convenience to your doorstep. Our shipping policy ensures fast, reliable, and hassle-free delivery of your orders.

Delivery Coverage

We deliver to select areas within our service locations. You can check delivery availability in your area through the Mallovo Mart app or website at checkout.

Delivery Timelines

1. Quick Delivery:

   • Orders are typically delivered within 30-90 minutes of placing your order, depending on your location and order size.

2. Scheduled Delivery:

   • Choose a delivery time slot that works best for you during checkout.

Delivery Charges

• Free Delivery: Available for orders above a specified amount (varies by location).
• Standard Delivery Fee: A nominal charge applies for orders below the free delivery threshold or for expedited services.

Order Tracking

Stay updated with real-time tracking of your orders via the Mallovo Mart app. Track the status of your order from processing to delivery.

Delivery Conditions

• Ensure someone is available at the delivery address to receive the order.
• In case of non-availability, our delivery executive will attempt to contact you. If the order remains undelivered, it may be returned, and additional charges may apply for re-delivery.

Delivery Restrictions

• Certain products, such as age-restricted items, may require valid ID verification at the time of delivery.
• Delivery services may be temporarily unavailable due to unforeseen circumstances like extreme weather, strikes, or other operational challenges.

Contact Us

For any delivery-related inquiries or issues, please contact our support team via:

• Email: [email protected]
• App Support: Use the “Help” section in the Mallovo Mart app.

Thank you for choosing Mallovo Mart for your quick commerce needs. We are dedicated to delivering a seamless shopping experience!